QX runs multi-brand, multi-branch restaurant groups on a single platform — with the identity, controls, compliance and SLAs your CTO, CFO and COO all agreed on.
Groups get a real hierarchy — organisation, brands, regions, branches — with rolled-up finance and drill-down operations. Configure once, deploy everywhere, override where it matters.
Organisation → brands → regions → branches, cleanly separated.
Push menus, prices and settings by brand, override per branch.
Currency, tax, language and hours per city — enforced.
Stage changes to pilot branches before group-wide release.
Provision from your existing directory. Grant capabilities, not tabs. Every action is logged and searchable — from the CFO down to the newest waiter.
Okta, Azure AD, Google Workspace — SCIM provisioning included.
Capabilities scoped by brand, branch and function.
Enforced for admins; optional for staff, per role.
Every mutation logged, searchable, exportable.
Row-level tenant isolation, token-vaulted card data, encryption in transit and at rest. Penetration tested continuously; zero card data ever touches your servers.
Row-level security across every table, enforced by the database.
Encrypted at rest and in transit; secrets in HSM-backed vaults.
PCI-DSS L1 network; PAN never touches your infrastructure.
Automated scans, quarterly pentests, public bug bounty.
e-Invoicing, VAT, Arabic receipts and data residency inside the Kingdom — not bolted on, but core. QX ships compliant on day one, and stays compliant on your behalf.
Signed e-invoices, QR codes, XML clearance, archive.
Zero-rated, exempt, inclusive/exclusive — configured per branch.
Full RTL across guest, staff and merchant surfaces.
Guest and transaction data stored inside KSA.
A public status page, transparent incident history, and SLAs that come with service credits — not asterisks. Because you can't take Friday night off.
Backed by service credits when we miss.
Active-active regions with automatic traffic shifting.
Guests can browse and pay through brief network dips.
Real-time incident reporting and post-mortems.
Certified POS integrations, ERP-ready exports, event webhooks, and a documented API for anything custom. Your finance team keeps their tools; QX just makes them work harder.
Foodics, Marn, Rezku, Oracle Simphony, Toast (roadmap).
SAP, Oracle NetSuite, Odoo — exports and daily reconciliations.
Every event streamed to your systems, signed and idempotent.
Nightly SFTP or S3 drops of orders, payments and payouts.
QX doesn't drop software and disappear. A dedicated squad — solutions, engineering and CSM — moves your group from kickoff to full rollout, on a plan you approve.
Group audit — brands, POS, ERP, ZATCA setup.
Data model, roles and rollout plan signed off.
Two branches live with QX in 2–3 weeks.
Wave-based deployment across every branch.
Named CSM, quarterly business reviews.
Every enterprise account gets a Customer Success Manager, a technical account contact and a dedicated Slack or Teams channel — with response times measured in minutes, not tickets.
15-minute response for revenue-impacting incidents.
The same faces from onboarding through renewal.
Business reviews with revenue, adoption and roadmap.
A dedicated test tenant that mirrors production.
Card data never touches your servers.
e-invoicing cleared with the ZATCA gateway.
Encrypted at rest and in transit.
Guest & transaction data stored inside the Kingdom.
SCIM provisioning from your directory.
Every action logged, searchable, exportable.
Book a working session with a QX solutions architect. We'll map your group, your POS, your compliance — and a plan to go live in 90 days.