QX Growth

Turn every guest
into a returning guest.

Loyalty, combos, offers, reviews and a guest CRM — one growth engine, wired into every table, every menu and every payment.

QX Guest · Loyalty+50 pts
Hello Layla 👋
1,240 pts
260 pts to a free dessert
Free Tiramisu
Unlock at 1,500 pts
10% off next visit
Available now
Redeem
VIP · early access
Silver tier
42%
Repeat rate
+2.4×
Avg guest LTV
+128/mo
Google 5★ growth
31%
Upsell attach
01Loyalty by phone

No app. No card. Just a phone number.

Guests join loyalty with a single tap and their mobile number. Points, tiers and rewards live inside the same experience they already use to pay.

One-tap join

Mobile number — nothing else. Enrolled in seconds.

Automatic points

Every payment earns points, no manual entry needed.

Tiers & VIP

Silver, gold, VIP — with perks that lift returning spend.

Rewards catalogue

Free items, discounts and unlockables you control.

Loyalty · This month
776 active guests
+128 new
New128 guests
Silver412 guests
Gold189 guests
VIP47 guests
Silver → Gold conversions up 22% this month.
02Combos & rewards

Bundles guests can't ignore.

Design combos, happy-hour pricing and unlockable rewards. Every offer surfaces inside the guest menu at exactly the right moment — with proof of impact.

Smart combos

Bundle courses at a price that beats the sum.

Happy hour

Time-bound pricing that changes itself, per branch.

Unlockables

Free items triggered by spend, visits or tier.

Impact tracking

See revenue lift per offer, not vanity redemptions.

Pasta + Wine
Save SAR 40
LIVE
Attach rate
Revenue lift
34%
+18k
Family Feast
Serves 4 · SAR 320
LIVE
Attach rate
Revenue lift
22%
+42k
Happy Hour · 5–7pm
–20% starters
LIVE
Attach rate
Revenue lift
41%
+11k
03Contextual offers

The right offer, at the right table, at the right moment.

Promo strips appear inside the guest experience based on time, table, guest history and spend. No spam, no push notifications — just relevance.

In-menu promo strip

Offers surface where guests are already deciding.

Rule-based targeting

Trigger by day, hour, seat, guest tier or spend.

Scarcity signals

Daily limits and countdowns lift urgency ethically.

One-tap redeem

Applied to the bill instantly — no codes to type.

Promo strip · Live
Ending in 42 min
Truffle Arancini · –30% tonight
Only 8 left today
For you, Layla
Free Tiramisu · with any pasta
Silver tier reward
04Reviews that route

Five stars go public. Everything else comes to you.

After payment, guests rate the visit. Happy guests are guided to Google. Unhappy guests reach the manager first — so you fix it before it ships.

Post-payment prompt

Rate in a single tap — no forms, no friction.

5★ to Google

Delighted guests routed straight to your Google listing.

Low ratings private

Manager sees the feedback in real time to recover.

Sentiment trends

Track drivers of praise and complaint by branch.

Just now · T09
"Wagyu was perfect and the waiter — Ahmad — made the night."
Routed to Google · thank-you sent
Manager alert · T02
"Waited 25 minutes for the check." — kept private, routed to manager.
05Guest CRM

Every guest. Every visit. Every spend.

A living profile for every guest — visits, favourite dishes, allergies, spend and sentiment. Ready for the host at the door and the waiter at the table.

Unified profiles

One guest across every branch, every visit.

Spend history

See lifetime value, average check and cadence.

Preferences

Favourites, dietary needs and past feedback in one place.

Segments

Champions, at-risk, new — trigger the right outreach.

L
Layla A.
Silver · joined Mar 2025
Champion
18
Visits
SAR 220
Avg check
SAR 3,960
LTV
Favourites
Wagyu TagliatelleTiramisuEspressoNo mushrooms
Note · Prefers terrace, celebrates anniversary in October.
06Waiter upsell coach

An AI coach on every waiter's phone.

QX suggests the right pairing at the right moment — whispered inside the staff app. Waiters become better sellers without a single training session.

AI pairings

Trained on your menu and your best-selling combinations.

Right-time cues

Suggestions surface after courses, not before.

Upsell scorecard

See attach rate and revenue lift per waiter.

One-tap add

Waiters add the suggestion straight into the guest bill.

Coach · T09
Ahmad's screen
Try this next
Offer a Barolo half-bottle with the Wagyu.
Guests who order Wagyu here add wine 62% of the time · avg lift SAR 95.
31%
Attach
+SAR 62
Lift/table
#1
Rank
Campaign composer

Launch a campaign in five minutes.

Pick an audience, an offer, a channel and a window. QX runs it across the menu, the promo strip and the guest inbox — and reports back with revenue, not just clicks.

Audience

Silver, at-risk, new, birthday, VIP.

Offer

% off, free item, combo unlock or points boost.

Channel

In-menu, promo strip, SMS or WhatsApp.

Measure

Revenue lift, attach rate, redemption cost.

Business outcomes

Growth that shows up in the P&L.

42%
Guest repeat rate

Loyalty by phone converts one-time diners into regulars.

18%
Higher average check

Combos, promos and the upsell coach lift every table.

+128
5-star reviews / mo

Post-payment routing sends happy guests to Google.

Fill the tables.
Then fill them again.

See how QX Growth turns every guest into a returning guest — inside your real restaurant.