QX Operations

The command center
for the entire restaurant.

Every table, every order, every request — visible in real time. Managers see the pulse of the restaurant. Waiters see exactly what to do next.

Live · Riyadh Boulevard
Floor · Thursday 21:14
Real-time
T1open
T2idle
T3idle
T4hot
T5idle
T6idle
T7paying
T8idle
T9idle
T10hot
T11idle
T12idle
T13paying
T14idle
T15idle
T16open
18
Open
42m
Turn
98%
SLA
312
Covers
< 1s
Live updates
98%
SLA compliance
+32%
Turns per shift
+21%
Staff productivity
01Live Floor

Every table, in one glance.

A living map of your restaurant. Heat, occupancy, open bills and guest requests — all real-time, all one screen.

Heat & occupancy

Instantly spot which tables need attention.

Hot tables

Long dwell, high spend or repeat guests flagged.

Transfer & merge

Move guests between tables without losing a bill.

Open bills

Live totals, splits and payments per table.

Zones · Live
Streaming
Terrace
8 tables · 2 hot
Main Hall
14 tables · 4 hot
Private Room
4 tables · 1 hot
T-04 · dwell 74m · high spend · check overdue
02Orders & Tickets

Every order, every course, on time.

From the guest's tap to the pass. Live tickets, course pacing, edits, cancels and 86s — flowing through the kitchen without a single paper slip.

Live ticket flow

Every course, every station, always in sync.

Course pacing

Fire, hold and course by tap — kitchen stays in rhythm.

Edits & cancels

Change orders on the fly with full audit trail.

86 in one tap

Instantly mark items unavailable across the guest app.

T4PREP
02:14
Truffle Arancini
Burrata
T9FIRE
06:41
Wagyu Tagliatelle x2
Focaccia
T12PLATED
01:08
Tiramisu x3
Espresso x3
03SLA Pulse

Never miss a request. Never lose a table.

Every guest ping — water, waiter, check — is a timed event. QX routes it to the closest staff member and escalates if it goes cold.

Assistance routing

Requests sent to the nearest available waiter.

Escalation timers

Cold requests bubble up to floor managers automatically.

Internal notes

Staff coordinate without leaving the request.

SLA scorecards

See response times per shift, per branch, per person.

Live requests
SLA target · 2m
T4Waiter
00:24
T9Bill request
01:12
T2Water
03:41
T14Waiter
00:08
38s
Avg response
98%
Within SLA
1
Escalated
04Staff & Shifts

A team that runs like clockwork.

Roles, permissions, shifts, tip pools and leaderboards. Everyone knows their role — and everyone sees their impact.

Roles & permissions

Waiter, cashier, manager — access exactly what's needed.

Leaderboards

Live sales, tips and upsell performance per waiter.

Tip pool splitter

Auto-calculated splits with full transparency.

Shift handover

Cash count, notes and open bills passed cleanly.

Shift · Live leaderboard
Thursday · Dinner
Ends 23:00
1
Ahmad
Waiter · Terrace
SAR 4,820
Tips 312 · Upsells 8
2
Layla
Waiter · Main
SAR 4,210
Tips 268 · Upsells 6
3
Omar
Waiter · Main
SAR 3,140
Tips 190 · Upsells 4
Works with your stack

Plugs into the tools you already run on.

Connect QX Operations to your POS, ERP, accounting, delivery and CRM — through one API and a growing partner ecosystem.

FoodicsSquareUpMicrosSAPZohoSalesforceHubSpotHungerStationJahezToyouWebhooksREST API
Explore the platform
Business outcomes

Operations that move the numbers.

32%
Faster table turns

Real-time floor and instant pay clears tables sooner.

40%
Fewer service errors

Digital tickets replace paper and shouted orders.

21%
Higher staff productivity

SLA routing gets the right waiter to the right table.

Run your restaurant
like it's one system.

See QX Operations live on your floor — with your menu, your team and your data.

Enterprise ready · SLA 24/7